fanc win Terms and Conditions
Please read the following terms carefully before using this platform. This agreement creates a legally binding obligation between you and fanc win.
1 General Provisions
These terms and conditions apply to the use of all services on the fanc win platform. By accessing the site or opening an account, you are considered to have automatically accepted these terms. fanc win reserves the right to change these terms at any time, and the updated version will be published on this page.
This platform provides recreational online gaming services. Before using the services, you must confirm that such activities are lawful in your area of residence. If legal restrictions apply, the user bears full responsibility.
To learn more about fanc win as an organisation, read our About Us page, which explains the platform's goals and scope of operations.
2 Account Registration
2.1 Eligibility to Register
To open an account on fanc win, you must be at least 21 years of age. Each person may open only one account. If a person holds multiple accounts, this will be considered a violation and all accounts may be closed.
2.2 Providing Accurate Information
At the time of registration, you must provide true, accurate, and complete information. fanc win reserves the right to cancel an account at any time if false or incorrect information is provided. If any account details change, our support team must be informed immediately.
2.3 Password and Security
You are solely responsible for keeping your account password confidential. Sharing your password with anyone or sharing your account is strictly prohibited. If you believe your account security has been compromised, contact our 24/7 live chat support immediately.
3 Age Verification and Identity Confirmation
The fanc win platform is exclusively for individuals aged 21 and above. fanc win may request identity verification at any stage during account review. If the required documents are not provided within the specified time, certain account features may be temporarily suspended.
The verification process may typically require a copy of a national identity card or passport. This information is kept secure in accordance with fanc win's privacy policy. There is no provision for an account to be operated on behalf of a minor.
4 Deposits and Withdrawals
4.1 Deposit Methods
fanc win currently accepts account deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200. Funds deposited into the account may only be used for approved gaming activities.
4.2 Withdrawal Methods
The minimum withdrawal amount is ৳500, processed via bKash, Nagad, or Rocket. Under normal circumstances, withdrawal processing takes 5 to 30 minutes. The account details and the registered mobile wallet details must match at the time of submitting a withdrawal request.
4.3 Fund Security
fanc win maintains adequate measures to keep user funds secure. Additional verification may be required for unusual transactions, which is done solely for the security of the funds. fanc win reserves the right to temporarily hold withdrawals if suspicious activity is detected.
- Completing the verification process is mandatory before a withdrawal can be processed.
- Winnings from bonuses are subject to wagering requirements before withdrawal.
- The mobile wallet number used for withdrawal must match the number registered on the account.
- Multiple simultaneous withdrawal requests may be combined and processed together.
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
New accounts on fanc win receive a 120% bonus on the first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount. That is, a ৳1,000 deposit earns a ৳1,200 bonus, and you must wager ৳1,200 × 25 = ৳30,000 before withdrawal.
5.2 Weekly and Regular Bonuses
fanc win regularly provides multiple promotional offers. The weekly fanc win Festival Bonus gives a 50% bonus on deposits, up to ৳10,000, with a 20x wagering requirement. Every Friday, the fanc win Friday Dhamaka offer gives a 30% bonus, up to ৳5,000, with a 15x wagering requirement.
5.3 General Bonus Terms
- You may not claim another bonus while a bonus offer is active, until the current bonus requirements have been met.
- Winnings from a bonus cannot be withdrawn directly — the specified wagering requirements must first be met.
- Multiple members of the same household or multiple bonus claims from the same device are not permitted.
- Each offer has a specific validity period — any unused bonus will be considered void once the period expires.
- If fraudulent behaviour related to a bonus is detected, the bonus and associated winnings may be forfeited.
fanc win reserves the right to change or discontinue any bonus offer without prior notice.
6 Gaming Policy
6.1 Fair Play Guarantee
fanc win only provides games from certified software providers. All games use a Random Number Generator (RNG), which keeps the outcome of every round completely impartial. There is no possibility of external interference in any game result.
6.2 Technical Errors
If a game is cancelled due to a technical error or server issue, the stake for that round will be refunded. However, if an abnormally large win is displayed as a result of an error, it will not be considered valid and the relevant amount may be adjusted from the account.
6.3 Betting Limits
Minimum and maximum betting limits are set for each game and market, and are clearly shown in the game interface. No bet outside the set limits will be accepted.
7 Prohibited Activities
The following activities are strictly prohibited on fanc win:
- Playing games using bots, automated software, or artificial means.
- Creating multiple accounts to claim bonus benefits.
- Sharing an account or password with another user.
- Attempting to breach the platform's security systems.
- Using the platform for money laundering or any unlawful purpose.
- Playing in secret collusion with other users.
- Deliberately exploiting technical errors or software vulnerabilities.
If evidence of such activities is found, fanc win reserves the right to close the account immediately and seize all funds.
8 Account Suspension and Closure
8.1 Suspension by fanc win
In cases of breach of these terms, unusual activity, or security concerns, fanc win may suspend or close an account without prior notice. Whether legitimate funds remaining in the balance are returned will depend on the outcome of the investigation.
8.2 Closure at the User's Request
You may request account closure at any time. If there is a withdrawable balance before closure, you will be given the opportunity to withdraw it. Once an account is closed, all bonuses will be automatically cancelled.
8.3 Extended Inactivity
For accounts that have been inactive for an extended period, fanc win may conduct an operational review of the account after notifying the user through the designated method.
9 Responsible Gaming
fanc win believes that gaming is a form of entertainment, and we are committed to ensuring it stays that way. Users may set spending limits, time limits, or use self-exclusion options.
For information on how to protect yourself from the negative effects of gaming and where to get help, read the Responsible Gaming Guide page, which covers spending controls and support resources in detail.
- Never treat gaming as a source of income.
- Avoid playing to an extent that affects your family, friends, or work life.
- Avoid the urge to place larger bets in an attempt to recover losses.
- If in doubt, contact our 24/7 support.
10 Privacy and Data Protection
fanc win follows strict security policies when collecting, storing, and processing users' personal data. Data is never sold to third parties for commercial purposes. SSL encryption is used on the platform to keep all data transmission secure.
To learn in detail how your data is used, how long it is retained, and under what circumstances it may be shared, read the Privacy Policy page.
11 Dispute Resolution
11.1 Filing a Complaint
If you have a dispute regarding any transaction, game result, or account matter, you must notify the fanc win support team in writing within 30 days of the incident. Complaints submitted after the specified period may not be accepted.
11.2 Investigation Process
fanc win investigates all complaints impartially and communicates a decision within a reasonable time. During the investigation, the relevant transaction logs and game data are reviewed. The user may be asked to assist by providing necessary information.
11.3 Final Decision
After the investigation, the decision of fanc win's customer service team will be considered final, unless a different remedy is available under the applicable legal framework. For general questions and complaints, see the FAQ page, which has answers to frequently asked questions.
12 Changes to Terms
fanc win reserves the right to change, add to, or remove any part of these terms and conditions at any time. If you log in to the site or continue using the service after changes take effect, you will be considered to have accepted the revised terms.
For significant changes, fanc win will endeavour to inform users via the registered email address or through a notification on the platform. However, it is the user's own responsibility to keep themselves updated on any changes.
Acceptance of Terms
By creating an account or using the fanc win platform, you confirm that you have read, understood, and agreed to abide by these complete terms and conditions. You also confirm that you are at least 21 years of age and that using this service is lawful in your area.
If you have any questions about a particular term, you may contact our 24/7 live chat or email support in Bengali.